TechMission 2020 | Diesel Service Industry Virtual Event

09:00

09:30

Harnessing the Voice of Technicians to Improve the Industry

Jay Goninen, President & Founder of Find A Wrench

The diesel service industry is in trouble. We’re facing a massive shortage of technicians, and we all need to come together to work towards resolution. How do we begin to solve this deep-seeded problem that has so many shops struggling to find help? We start by listening to the voice of technicians.

09:30

10:30

Technician Roundtable - What Do Technicians Look For in a Shop?

Shawn James (Premier Cooperative), Ryan Meppelink (Grand Equipment Company), Kaleb Wells (Diesel Forward), Josh Rohner (Truck Country)

The #1 way we can begin to solve the technician shortage in our industry is by listening to our technicians. We’re diving deep into major issues in the industry, identifying where there’s a lack of execution, and how the diesel industry needs to evolve in order to combat the technician shortage — all from the perspective of technicians.

10:45

11:45

Manager Roundtable - Turning Your Shop Into a Destination for Technicians

Matt Heacox (Diesel Forward), Duke Fancher (TAG Truck Center), Suzette Harrison (Brooks Tractor), Ray Clark (Truck Country), Ryan Wurtzel (Kings Equipment)

Want to attract and retain more technicians? Then, it’s time to face some hard truths — is your shop really a great place to work? With the current market, technicians don’t need to settle for just any job — and they won’t. Based on what we’ve learned from our technician panel, let’s discuss opportunities for improvement, and how we can transform our shops into a place technicians not only want to work at, but stay at for the long haul.

11:45

12:15

Break

12:15

12:45

How to Market Your Technician Jobs

Lisa Joseph, Director of Recruiting, Find A Wrench

Tired of paying premium job board prices for not-so-premium results? Lisa Joseph and her team at Find A Wrench are the holders of the secret sauce and the reason shops and dealerships across the country have filled their bays with qualified technicians. Tune into her session to learn exactly how to ATTRACT technicians with seven key strategies.

01:00

01:45

Tech School Roundtable - Want More and Better Techs? How the Industry Can Better Support Tech Schools

Tom Wozniak (Madison College), Buddy Key (Jones Technical Institute), Cindy Barlow (WyoTech)

While shops often have the best intentions and help out schools when asked, there is a lack of proactive effort coming from the shops. During this roundtable, we will discuss how the communication between schools and shops can be improved, and what schools are hearing from their students in terms of how shops can help eliminate some of the barriers holding students back from entering and staying in the industry.

02:00

03:00

Industry Roundtable - Bringing It All Together

Rick Fowler (Dealer Profitability Manager, Doosan), Mark Wilson (CEO, Find A Wrench), HK Kashanipour (President, Diesel Forward), Jacob Findlay (CEO, Fullbay)

We all want to accomplish the same goals: We want to get more young people into the industry and keep our technicians happy. Our final roundtable discussion will close out the event by summarizing what we learned from technicians, management, and schools, and talk about what we need to do differently to move forward and drive change within the industry.

TechMission 2020 - Diesel

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